Frequently Asked Questions
Everything you need to know about bringing Esme Furnishings into your home.
How long will it take to receive my furniture?
Standard shipping typically takes 7-14 business days. For handcrafted or custom-made pieces, please allow 4-6 weeks for production and delivery.
Do you offer White Glove Delivery?
Yes, we offer White Glove Delivery for an additional fee, which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for large items?
We offer a 30-day return window. Items must be in original condition. Please note that a 15% restocking fee and return shipping costs apply to large furniture returns.
Are your wood products sustainably sourced?
Absolutely. Esme Furnishings is committed to sustainability; we use FSC-certified timber and eco-friendly finishes to ensure minimal environmental impact.
Can I request fabric samples before purchasing?
Yes, you can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture match your space perfectly.
Do you provide a warranty on your furniture?
All our furniture comes with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.